FlowOps unifies your support tickets, internal knowledge base, and AI-powered chat into one platform — so your team resolves issues faster and customers stay happy.
Automatically categorize, prioritize, and route support tickets. AI suggests resolutions from your knowledge base so agents respond in seconds, not hours.
Upload documents, FAQs, and runbooks. FlowOps indexes them with vector embeddings so the AI agent can surface the right answer from thousands of pages instantly.
Customers and internal teams can chat or speak with the FlowOps agent. It understands context, retrieves relevant docs, and provides accurate answers in real time.
Every tenant's data is isolated at the database level. Row-level security and scoped IAM policies ensure no cross-tenant data leakage.
Monitor ticket volume, resolution times, and knowledge base coverage from a single pane of glass. Spot trends before they become problems.
Runs on EKS with Bedrock for AI, DynamoDB for storage, and OpenSearch for vector search. Scales automatically and stays cost-efficient.
Add FAQs, docs, and runbooks. FlowOps embeds them for instant AI retrieval.
Import or create tickets. AI auto-categorizes and suggests resolutions.
Your team and customers get instant, accurate answers via chat or voice.
Explore the live dashboard, chat with the AI agent, and see how FlowOps can transform your support workflow.
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